Release Notes
What’s new in Trade Agent AI, what changed, and what it means for your store.
October 2026
Now integrated with Tekion
Dealers on Tekion's Automotive Retail Cloud (ARC) can now connect Trade Agent AI directly to their DMS.
- Trade Agent AI uses the customer and vehicle records in your Tekion DMS to find the past buyers who are ready to trade.
- It reaches out by text, delivers real-time vehicle values, answers questions and works through objections.
- It follows up over days, weeks or months until the customer is ready, then books the trade-in appointment and hands it to your team with the full conversation.
- inride's engineers handle setup. There is nothing for the store to configure.
What it means for your store: if you run Tekion, the past buyers already in your DMS become a used car acquisition channel.
Read the announcement »September 2026
ACV ClearCar values now hand off to Trade Agent AI
Customers who get a ClearCar value on your website, in the service lane or through an ACV VIPER inspection are now followed up by Trade Agent AI automatically.
- The agent texts the customer, answers questions and works through objections in a natural back-and-forth.
- It gathers condition details and keeps following up over days or weeks until the customer is ready to book.
- Every offer the agent presents runs on ClearCar's pricing engine, so the number matches your website and your desk.
- Ready sellers are handed to your team with the full conversation history and appraisal details.
What it means for your store: every trade-in value becomes a follow-up, and customers see one consistent number from first touch to signature.
How it works » Press release »Certified for CDK DMS and CRM (formerly Elead), now on the Fortellis Marketplace
CDK dealers can connect Trade Agent AI directly to their DMS and CRM through the Fortellis Marketplace.
- A nightly refresh keeps customer targeting current.
- Appointments write back to your CRM.
- inride's engineers handle setup. There is nothing for dealership IT to configure.
What it means for your store: if you run CDK, Trade Agent AI connects to the systems your team already works in.
Read on Fortellis »See what's sitting in your database
Most dealers are surprised. We'll identify how many of your past buyers are upgrade-eligible right now and what that represents in potential gross — free, in 24 hours.
